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YOUR DATA MATTERS

678bit Privacy Policy: How We Handle Your information

This policy explains exactly what information 678bit collects when you access your account, how we use it, and the choices available to you at every step. Access to this platform and the rights described here depend on your local law and eligible regions.

  • Account data kept private
  • bKash and Nagad wallet records protected
  • Your choices, clearly explained
  • Live casino and slots
POLICY SCOPE EXPLAINED

What This Privacy Policy Covers at 678bit

When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose. For members using bKash or Nagad, we record transaction references to reconcile your wallet activity with your account balance. We do not store your full mobile wallet PIN or password; only the reference data needed to match a transfer to your account is retained. We also collect technical data your device sends when you connect — browser type, session duration, page paths and approximate network region. This data helps us keep your account working correctly and flag unusual access patterns. We do not sell your personal information to third parties. Data is shared only with service partners who are contractually required to protect it and who assist us in operating the platform — such as payment processing intermediaries and account verification systems. You can find the current state of your data record from inside your account dashboard after login. Any use of this platform and the rights described in this policy are subject to your local law and the eligible regions we serve.

  • bKash

    Transaction reference stored for account reconciliation

  • Nagad

    Transfer records matched to your wallet balance

  • Rocket

    Payment data handled by verified processing partners only

  • Account Session

    Technical session data used solely for platform operation

INSIDE VS OUTSIDE

Where This Policy Applies and Where It Does Not

Not every interaction you have while on 678bit falls under this single policy. Understanding the boundary between what we control and what sits with a third party helps you know where to direct any question about your data.

  • Account Access

    Everything you do inside your 678bit account — registration, login, wallet deposits via bKash or Nagad, session history — falls fully within this policy. We control that data and you can query it directly through us.

  • Transactions

    Payment processing involves intermediaries such as mobile wallet operators. We share only the minimum reference data needed; the wallet provider's own privacy terms govern how they handle data on their side of the transfer.

  • Site Content

    Game content delivered by studios in our lobby — including titles from JDB, Microgaming and CQ9 — is rendered inside our platform. Data about which games you open is logged to your account record under this policy.

  • Third-Party Services

    Links, embedded tools or external pages you reach from our platform are not governed by this policy. Once you leave the 678bit domain, the destination's own terms apply. We cannot be responsible for how third-party sites handle your data.

YOUR ACCOUNT RIGHTS

Practical Steps to Review, Correct or Question Your Data

Your data record is not locked away. Once you log in, your account dashboard shows the information we hold against your profile — your registered contact details, linked payment method references and session log. If anything there is inaccurate, you can update most fields directly from the account settings page without needing to contact support. For records you cannot edit yourself — such as historical transaction references tied to a completed bKash or Nagad transfer — you can raise a correction request through our support channel and we will review it. We aim to respond to data correction requests within the timeframe required by the service agreement applicable to your region. If you have a question about how a specific piece of your data is being used, or want to understand what is retained after account closure, the support contact paths listed on this page are the right route. Availability of these rights may depend on your local law and eligible regions.

  • Review Your Record

    Log in and open your account dashboard. The profile section shows your registered name, contact address and the payment methods linked to your account. Check this any time your details change.

  • Correct Account Details

    Update your name, email or mobile number directly in account settings. For fields that are locked after verification — such as the bKash number tied to a completed deposit — submit a correction request through support.

  • Raise a Data Question

    If you are unsure how a specific data item is being used or retained, contact us via the support channel. Include your account reference number so we can pull the right record without unnecessary delay.

  • Request Account Closure

    Account closure requests are handled by our support team. We will confirm what data is retained after closure, in line with our retention obligations and the requirements of your eligible region.

REACH OUR TEAM

Contact Paths for Privacy Policy Questions

If your data question cannot be resolved from within your account dashboard, our support team is the direct route. When you contact us about a privacy matter, reference your account ID and describe the specific record in question — this speeds up our ability to locate and address it.

  • Account Dashboard

    After login, the dashboard is the first place to check your data record. Most profile corrections can be made there without needing to raise a support case.

  • Live Support Channel

    For data correction requests and questions about specific records — including bKash or Nagad transaction references — reach us through the live support option shown inside your account.

  • Email Contact

    Formal data requests, account closure queries and questions about retention after account closure can be submitted by email. Find the contact address in the Help section of your account dashboard.

HOW WE PROTECT DATA

Data Handling, Cookies, Retention and Security at 678bit

We apply access controls to your account data so that only authorised processes and staff roles can view it. Cookies are used to keep your session active, remember your preferred language setting and understand which pages are accessed most — they are not used to build advertising profiles. You can manage cookie preferences through your browser settings at any time. Data is retained for as long as your account is active and for the period required by the service agreement applicable to your region after closure. We do not hold data longer than necessary. If you want to know the specific retention period for a data type — say, your Nagad transfer history — ask through the support channel with your account reference.

  • Access Controls

    Account data is accessible only to the system processes and staff roles that need it to operate your account or respond to your support request. We do not expose your wallet reference data outside that boundary.

  • Cookie Use

    Cookies on 678bit maintain your session state and record which pages you visit. We do not use cookies to track you across other sites or build an advertising profile. Manage your cookie settings via your browser.

  • Data Retention

    We keep your data while your account is open and for the period our service agreement requires after closure. Transaction records — including bKash and Nagad references — are kept for reconciliation and regulatory purposes.

  • Policy Change Requests

    If we update this policy, the revised version will be shown in the Help section of your account and the effective date will be noted. Contact support if you have a question about a specific change and how it affects your record.

COMMON PRIVACY QUESTIONS

Frequently Asked Questions About This Privacy Policy

These are the questions we hear most often from members in Bangladesh about how their account data is handled. If your question is not answered here, the support channel inside your account is the right next step.

What personal data does 678bit collect when I register?

We collect the name, contact details and payment method reference you provide at registration. If you link a bKash or Nagad account, we store the wallet reference needed to match your transfers to your account balance. We do not store your wallet PIN or password.

Can I see what data 678bit holds on my account?

Yes. Log in and open your account dashboard. The profile section shows your registered information and linked payment references. For a full record including session and transaction history, submit a request through the support channel with your account ID.

Does 678bit share my data with third parties?

We share data only with service partners who help us operate the platform — such as payment processing intermediaries handling your bKash or Nagad transfers. Those partners are contractually required to protect your data. We do not sell personal information.

How long does 678bit keep my data after I close my account?

After account closure, we retain data for the period required by the service agreement covering your region. Transaction references — including mobile wallet records — may be kept for reconciliation purposes. Contact support to ask about the retention period for a specific data type.

How do I correct inaccurate information on my account?

Most profile details — name, email, mobile number — can be updated directly in account settings after login. For locked fields such as a Nagad number tied to a completed transaction, raise a correction request through our support channel and include your account reference.

Does this privacy policy apply to the game content in the lobby?

Data about which games you open — including titles from studios like JDB, Microgaming and CQ9 in our lobby — is logged to your account under this policy. Game studio servers are separate; our policy covers the record we hold on your side of that interaction.